Our Privacy Policy

It’s important for Hackensack Meridian Health to help our customers retain their privacy when they take advantage of all the Internet has to offer. To protect your privacy, Hackensack Meridian Health follows principles in accordance with worldwide practices for customer privacy and data protection.

We won’t sell or give away your name, mailing address, phone number, email address, or any other information. We use state-of-the-art security measures to protect your information from unauthorized users. We are committed to protecting the privacy of medical information, including health, treatment, or payment information, as required by federal and state laws.

Our Notice of HIPAA Privacy Practices below explains how our patient’s health information may be used and disclosed to others, and how patients may obtain their own health information. The Notice applies to all of our hospitals, Meridian Home Care Services, Inc., Meridian Nursing and Rehabilitation, Inc., and the independent members and independent health professional affiliates of the medical staff of Hackensack Meridian Health.

Read Our HIPAA Privacy Practices

HIPAA Privacy Practices

This Joint Notice of Privacy Practices ("Notice") explains how Hackensack Meridian Health. Inc. and its affiliated entities (collectively "HMH") uses information about you and when HMH can share that information with others. It also informs you about your rights as a valued customer.

This Notice is being provided to you on behalf of Hackensack Meridian Health, Inc. (an "OCHA") and its affiliated entities. All of the HMH hospitals, employed physicians, doctor offices, entities, foundations, facilities, home care programs, other services, and affiliated facilities follow the terms of this Notice. HMH affiliated entities locations are listed on our website, HackensackMeridianHealth.org.

Hackensack Meridian Health ("HMH") respects the privacy and confidentiality of your protected health information ("PHI"). The federal law, the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") sets rules about who can look at and receive your health information. This law, and applicable state law, gives you rights over your health information, including the right to get a copy of your health information, make sure it is correct, and know who has seen it.

• JOINT NOTICE OF PRIVACY PRACTICES
• AVISO CONJUNTO SOBRE LAS PRÁCTICAS DE PRIVACIDAD

HMH hospitals, doctors, entities, foundations, facilities, and services may share your health information with each other for reasons of treatment, payment, and health care operations as described below.

Please note that the independent members and independent health professional affiliates of the medical staff are neither employees nor agents of HMH but are joined under this Notice for the convenience of explaining to you your rights relating to the privacy of your protected health information. ORGANIZED HEALTH CARE ARRANGEMENT (“OHCA") An Organized Health Care Arrangement ("OHCA") is an arrangement or relationship that allows two or more HIPAA covered entities to use and disclose PHI. A HIPAA covered entity is any organization or corporation that directly handles Personal Health Information (PHI) or Personal Health Records (PHR). The most common examples of covered entities include hospitals, doctors’ offices and health insurance providers. The entities participating in the HMH OHCA are covered entities under HIPAA and will share PHI with each other, as necessary to carry out treatment, payment or health care operations relating to the OHCA. The entities participating in the HMH OHCA agree to abide by the terms of this Notice with respect to PHI created or received by the entity as part of its participation in the OHCA. The entities, which comprise the HMH OCHA are in numerous locations throughout the greater New Jersey area. This Notice applies to all of these sites.

Understanding Your Health Record/Information

Each time you visit or interact with a hospital, physician, or other health care provider, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, and a plan for future care or treatment. This information, often referred to as your health or medical record, serves as a:

• Basis for planning your care and treatment
• Means of communication among the many health professionals who contribute to your care
• Legal document describing the care you received
• Means by which you or a third-party payer can verify that services billed were actually provided
• A tool in educating health professionals
• A source of data for medical research
• A source of information for public health officials charge with improving the health of the nation
• A source of data for facility planning and marketing
• A tool with which we can assess and continually work to improve the care we render and the outcomes we achieve

Understanding what is in your record and how your health information is used helps you to:

• Ensure its accuracy
• Better understand who, what, when, where, and why others may access your health information
• Make more informed decisions when authorizing disclosure to others

Your Health Information Rights

Although your health record is the physical property of the health care practitioner or facility that compiled it, the information belongs to you. You have the right to:

• Request a restriction on certain uses and disclosures of your information, however, HMH is not required to agree to such a request if the facts do not warrant it.
• Obtain a paper copy of the Notice of Privacy Practices upon request.
• Inspect and obtain a paper or electronic copy of your health record usually within 30 days of your request. We may charge a reasonable, cost-based fee.
• Request an amendment (correction) to your health record if you believe information is incorrect or incomplete.
• Obtain a list (an accounting of disclosures) of the times we have shared your health information for six years prior to the date you asked, who we shared it with, and why. Exceptions: treatment, payment and health care operations.
• Request communications of your health information by alternative means or at alternative locations. For example, you may request that we send correspondence to a post office box rather than your home address.
• Unless you opt out, HMH will automatically notify your primary care practitioner, as well as any applicable post-acute care providers identified in our records, of your admission to the HMH emergency department, admission to inpatient or if discharged or transferred.
• Revoke your authorization to use or disclose health information except to the extent that action has already been taken if you pay for a service out-of-pocket in full, you can request that information not be shared for the purpose of payment or our operations with your health insurer.

You will be asked to sign an acknowledgment that you have received this Notice. We are required by law to make a good faith effort to provide you with the Notice and to obtain your acknowledgment. Your refusal to accept the Notice or to sign the acknowledgment will in no way affect your care or treatment in our facility.

Hackensack Meridian Health’s Responsibilities

Maintain the privacy and security of your health information:

• Provide you with this Notice as to our legal duties and privacy practices with respect to information we collect and maintain about you
• Abide by the terms of this Notice
• Notify you if we are unable to agree to a requested restriction
• Accommodate reasonable requests you may have to communicate health information by alternative means or at alternative location
• Notify you if a breach occurs that may have compromised the privacy or security of your information

We reserve the right to change our practices and to make the new provisions effective for all PHI we maintain. Should our information practices change, revisions will be available at and you may request a revised copy from the Office of Privacy, the Office of Patient Experience or any patient registration areas. The Hackensack Meridian Health, Chief Compliance Officer is responsible for maintaining the Notice of Privacy Practices and for archiving previous versions of the Notice.

We will not use or disclose your health information without your authorization, except as described in this Notice and for treatment, payment, or health care operations.

Note: HIV-related Information, genetic information, alcohol and/or substance abuse records, mental health records or other specially protected health information may have additional confidentiality protections under applicable State and Federal law. We will obtain your specific authorization before using or disclosing these types of information where we are required to do so by such applicable State and Federal laws. However, we may be permitted to use and disclose such information to our physicians to provide you with treatment.

Examples of Permitted Disclosures of Protected Health Information for Treatment, Payment and Health Care Operations

We may use your health information for Treatment, unless your specific consent is required.

For example: Information obtained by a nurse, physician, or other member of your health care team will be recorded in your record and used to determine the course of treatment. Members of your health care team will record the actions they took, their observations, and their assessments. In that way, your health care team will know how you are responding to treatment. We will also provide your physician or a subsequent health care provider with copies of various reports that should assist him or her in treating you once you are discharged from this facility.

We will use your health care information for Payment.

For example: A bill will be sent to you and/or a third-party payer (insurance company). The information on the bill may include information that identifies you, as well as your diagnosis, procedures, and supplies used. We may provide copies of the applicable portions of your medical record to your insurance company in order to validate your claim. We will use your health care information for regular Health Care Operations.

For example. We will use or disclose your health information for our regular health operations. For example, members of the medical staff , the risk or quality improvement department , or members of the quality improvement team who may use information in your health record to assess the care and outcomes in your case and others like it. This information will then be used in an effort to continually improve the quality and effectiveness of the health care and service we provide.

In addition, we will disclose your health information for certain health care operations of other entities. However, we will only disclose your information under the following conditions: (a) the other entity must have, or have had in the past, a relationship with you; (b) the health information used or disclosed must relate to that other entity's relationship with you; and the disclosure must only be for one at the following purposes: (i) quality assessment and improvement activities; (ii) population-based activities relating to improving health or reducing health care costs; (iii) case management and care coordination; (iv) conducting training programs; (v) accreditation, licensing, or credentialing activities, or (vi} health care fraud and abuse detection or compliance.

The sharing of your PHI for treatment, payment, and health care operations may happen electronically. Electronic communications enable fast, secure access to your information for those participating in and coordinating your care to improve the overall quality of your health and prevent delays in treatment.

Other Uses and Disclosures of Protected Health Information

Telehealth is the exchange of medical information from one site to another via electronic communications. If telehealth service is offered to you it will allow you to have a medical appointment with a HMH provider via secure and interactive video equipment. You will be able to speak in real‐time with the provider during your telehealth appointment. Telehealth sessions are secure, encrypted, and follow the same privacy (i.e., HIPAA) guidelines as traditional, in‐person medical appointments. Your telehealth appointments will always be kept confidential. In addition, telehealth appointments are NEVER audio or video recorded without the patient’s consent.

Health Information Exchanges

Health Information Exchanges (HIE) are emerging health information technologies that provide individuals and providers access to health care to improve the quality and efficiency of that care. In this rapidly developing market, there are several types of PHRs and HIEs available to individuals and providers with varying functionalities. HIEs allow patient information to be shared electronically through a secured network that is accessible to the providers treating you.

HMH participates in one or more electronic health information exchange organizations ("HIOs") designed to facilitate the availability of your health information electronically to health care providers who provide you with treatment, unless prohibited by State or Federal law.

For a list of HIEs that HMH participates in or to opt‐out of providing your health information provided to a HIO, please contact the HMH Office of Privacy via email at privacy@hmhn.org.

Care Everywhere - Provides doctors and nurses outside of HMH with access to your medical record at HMH. Information in your medical record at HMH can be used for treatment at non-HMH facilities if they use the same medical record system as HMH (Epic). You have the ability to opt out of providing access through Care Everywhere if you make your request in writing. To have your health information excluded from Care Everywhere you must contact Health Information Management: https://www.hackensackmeridianhealth.org/en/patients-and-visitors/medical-records

Personal Health Record, MyChart

A personal health record (PHR) is an electronic application used by patients to maintain and manage their health information in a private, secure, and confidential environment.

• Are managed by patients
• Can include information from a variety of sources, including health care providers and patients themselves
• Can help patients securely and confidentially store and monitor health information. such as diet plans or data from home monitoring systems, as well as patient contact information, diagnosis lists, medication lists, allergy lists, immunization histories, and much more
• Are separate from, and do not replace, the legal record of any health care provider
• Are distinct from portals that simply allow patients to view provider information or communicate with providers.

MyChart is an online tool, available at no cost, that provides you with access to your electronic medical record throughout Hackensack Meridian Health and also allows you to access and pay bills.

MyChart is a secure online account, which means your health information is safe and protected. MyChart access is permitted only to authorized users who have been verified through an activation process. MyChart users have a unique username and password that is only to them. Refer to: https://mychart.hmhn.org.

Mobile Apps

HMH Well is a free mobile app available in the Apple App Store and Google Play Store. The HMH Well app gives users the ability to manage their health needs, and through the MyChart feature, they can book an appointment, see their lab results, send a message to their physician, and renew a prescription.

The HMH Well app may use the following permissions on your iOS or Android device(s):

• Camera - We may use your camera so you can take and set your profile pictures.
• Calendar - We may use the calendar so we can add your appointments to your personal calendar.
• Files, Images and Video - We may use files, images and video from so you can have video chats or send us images.
• Location - We may enable the location services so we can recommend the nearest doctors offices, hospitals and urgent cares.
• WIFI and Cellular: We may check for a WIFI or cellular network connection. An active connection is required to use the app.

HMH Wayfinding is a free mobile app available in the Apple App Store and Google Play Store. The HMH Wayfinding is a digital navigation tool, to find your way around Hackensack Meridian Health hospital facilities. The app provides step-by-step directions throughout the campus. Users may view the indoor maps, search for a specific location, browse common points of interest, and/or navigate to a selected destination. Updated every second to match your current location, the "Blue Dot" helps guide users during Navigation. Parking Planner will recommend the best place for a user to park based on a selected destination. Users may save the parked car location so he/she can return to it after the visit.

The HMH Wayfinding app may use the following permissions on your iOS or Android device(s):

• Background Location Services - We may enable the background location services to use location services while the host app is in the background.
• Files - We may use local file storage to synchronize the latest datasets and write non-identifiable debug information to local storage on the device.
• Location - We may enable the location services so we can obtain users' current location and provide navigation directions, both outside of the venue (using GPS) and inside (using Bluetooth beacons).
• WIFI and Bluetooth - We may check for WIFI or Bluetooth network connections. The app will scan for available networks to improve the accuracy of its indoor positioning service.

Business Associates

We may disclose your health information to contractors, agents and other associates who need this information to assist us in carrying our business operations. Our contracts with them require that they protect the privacy of your health information in the same manner as we do.

Facility Directory

Unless your consent is specifically required or if you notify us that you object, HMH may release your name and location to the general visiting public while you are a patient in a HMH facility. In addition, your religious affiliation may be made available to the visiting clergy.

Notification

Unless your consent is specifically required, we may use or disclose information about your location and general condition to notify or assist in notifying a family member, personal representative, or another person responsible for your care.

Communication With Family

Unless your consent is specifically required, or if you do not object, your health care provider is permitted to share or discuss your health information with your family, friends, or others to the extent that they are involved in your care or payment for your care. Your provider may ask your permission or may use his or her professional judgment to determine the extent of that involvement. In all cases, your health care provider may discuss only the information that the person involved needs to know about your care or payment for your care.

Research

We may disclose information to researchers when the research has been approved by HMH or if required by law.

Institutional Review Board ("IRB")

The IRB reviews the research proposals and establishes protocols to ensure the privacy of your health information.

Funeral Directors or Coroners

We may disclose health information to funeral directors, or coroners consistent with applicable law to carry out their duties.

Organ and Tissue Donation

If you are an organ donor. We may release PHI to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ or tissue donation and transplantation.

Telephone Contact/Appointment Reminders

Unless your consent is specifically required, we may contact you to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you. We may call you after you have been a patient to ask about your clinical condition or to assess the quality of care that you received.

Fundraising

The hospitals of HMH affiliated Foundations may contact you as part of a fundraising effort. The information used for this purpose will not disclose any health condition, but may include your name, address, phone number, email address, etc. When contacted, you may ask that we stop any future fundraising requests if you so desire or you can opt out of Fundraising communications please email: foundationoptout@hmhn.org.

Images

The hospitals of HMH may record digital or film images of you, in whole or in part, for identification, diagnosis or treatment purposes and for internal purposes such as performance improvement or education. Such images may be used for documenting or planning care, teaching, or research. HMH will obtain your authorization for any other use your identifiable image that is unrelated to treatment, payment or healthcare operations.

Food and Drug Administration ("FDA")

We may disclose to the FDA health information relative to adverse events with respect to food, supplements, product and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.

Workers Compensation

We may disclose health information to the extent authorized and to the extent necessary to comply with laws relating to workers compensation or other similar programs established by law.

Occupational Health

We may disclose your PHI to your employer in accordance with applicable law, if We are retained to conduct an evaluation relating to medical surveillance of your workplace or to evaluate whether you have a work-related illness or injury. You will be notified of these disclosures by your employer or HMH as required by applicable law.

Public Health & Safety

As required by law, we may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.

Correctional Institution

If you are an inmate of a correctional institution or under the custody of a law enforcement official, HMH may release PHI about you to the correctional institution or law enforcement official. This release would be necessary (1) for the institution to provide you with health care; (2) to protect your health and safety or the health and safety of others; or (3) for the safety and security of the correctional institution.

Law Enforcement

We may release PHI if asked to do so by a law enforcement official:

• In response to a court order, subpoena, warrant. summons or similar process;
• To identify or locate a suspect, fugitive, material witness, or missing person;
• About the victim of a crime under certain limited circumstances;
• About a death we believe may be the result of criminal conduct;
• About criminal conduct on our premises; and
• To report a crime, the location of the crime or the victims, or the identity, description or location of the person who committed the crime.

Federal law makes provision for your PHI to be released to an appropriate health oversight agency, public health authority or attorney provided that a workforce member or business associate believes in good faith that we have engaged in unlawful conduct or have otherwise violated professional or clinical standards and are potentially endangering one or more patients, workers or the public.

Changes to This Notice

HMH may change this Notice at any time. We will post a copy of the current Notice at each of our facilities and on HackensackMeridianHealth.org. The effective date will be indicated on the Notice.

---

For More Information or to Report a Problem

If you believe that your privacy rights have been violated, you should immediately contact the HMH Office of Patient Experience with the entity from which you received services or the HMH Privacy Office directly at privacy@hmhn.org or via:

Hackensack Meridian Health
Office of Privacy
343 Thornall Street
Edison, NJ 08837

You may also file a complaint with the Office for Civil Rights (OCR) by visiting their website (https://www.hhs.gov/hipaa/filing-a-complaint/what-to-expect/index.html). There will be no retaliation for filing a complaint. To file a complaint with the Office for Civil Rights (OCR):

• Online: You can file a complaint through the OCR’s electronic complaint form. https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
• Mail or Fax: You can use the OCR Discrimination Complaint Form PDF or write your own letter and mail or via email
  • U.S. Department of Health and Human Services, 200 Independence Avenue, S.W., Room 509F HHH Bldg., Washington, D.C. 20201
• Email: ocr@ed.gov.
• Toll Free: 800-368-1019

The complaint must be filed within 180 days of the alleged discrimination, with the possibility of extensions for good cause. The OCR will review the complaint, and if necessary, open it for investigation, collecting and analyzing relevant evidence from all parties.

Effective May 2025

Consent Notice

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create an account with HMH, sign up for newsletters or fill out a form.

We use your Personal Information for these purposes:

• To make our website(s) easier for you to use by not having to enter information more than once.
• To sign into MyChart.
• To help us create content most relevant to you.
• To respond to inquiries from you.

If you choose not to register or provide personal information, you can still use most of https://hackensackmeridianhealth.org/

However, you will not be able to access areas that require registration. If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters.

This Joint Notice of Privacy Practices ("Notice") explains how Hackensack Meridian Health. Inc. and its affiliated entities (collectively "HMH") uses information about you and when HMH can share that information with others. It also informs you about your rights as a valued customer.

This Notice is being provided to you on behalf of Hackensack Meridian Health, Inc. (an "OCHA") and its affiliated entities. All of the HMH hospitals, employed physicians, doctor offices, entities, foundations, facilities, home care programs, other services, and affiliated facilities follow the terms of this Notice. HMH affiliated entities locations are listed on our website, HackensackMeridianHealth.org.

Please review this Notice carefully.

HMH hospitals, doctors, entities, foundations, facilities, and services may share your health information with each other for reasons of treatment, payment, and health care operations as described below.

Please note that the independent members and independent health professional affiliates of the medical staff are neither employees nor agents of HMH but are joined under this Notice for the convenience of explaining to you your rights relating to the privacy of your protected health information.

Organized Health Care Arrangement (“OHCA")

An Organized Health Care Arrangement ("OHCA") is an arrangement or relationship that allows two or more HIPAA covered entities to use and disclose PHI. A HIPAA covered entity is any organization or corporation that directly handles Personal Health Information (PHI) or Personal Health Records (PHR). The most common examples of covered entities include hospitals, doctors’ offices and health insurance providers. The entities participating in the HMH OHCA are covered entities under HIPAA and will share PHI with each other, as necessary to carry out treatment, payment or health care operations relating to the OHCA.

The entities participating in the HMH OHCA agree to abide by the terms of this Notice with respect to PHI created or received by the entity as part of its participation in the OHCA. The entities, which comprise the HMH OCHA are in numerous locations throughout the greater New Jersey area. This Notice applies to all of these sites.

Understanding Your Health Record/Information

Each time you visit or interact with a hospital, physician, or other health care provider, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, and a plan for future care or treatment. This information, often referred to as your health or medical record, serves as a:

• Basis for planning your care and treatment
• Means of communication among the many health professionals who contribute to your care
• Legal document describing the care you received
• Means by which you or a third-party payer can verify that services billed were actually provided
• A tool in educating health professionals
• A source of data for medical research
• A source of information for public health officials charged with improving the health of the nation
• A source of data for facility planning and marketing
• A tool with which we can assess and continually work to improve the care we render and the outcomes we achieve

Understanding what is in your record and how your health information is used helps you to:

• Ensure its accuracy
• Better understand who, what, when, where, and why others may access your health information
• Make more informed decisions when authorizing disclosure to others

Your Health Information Rights

Although your health record is the physical property of the health care practitioner or facility that compiled it, the information belongs to you. You have the right to:

• Request a restriction on certain uses and disclosures of your information, however, HMH is not required to agree to such a request if the facts do not warrant it.
• Obtain a paper copy of the Notice of Privacy Practices upon request.
• Inspect and obtain a paper or electronic copy of your health record usually within 30 days of your request. We may charge a reasonable, cost-based fee.
• Request an amendment (correction) to your health record if you believe information is incorrect or incomplete.
• Obtain a list (an accounting of disclosures) of the times we have shared your health information for six years prior to the date you asked, who we shared it with, and why. Exceptions: treatment, payment and health care operations.
• Request communications of your health information by alternative means or at alternative locations. For example, you may request that we send correspondence to a post office box rather than your home address.
• Unless you opt out, HMH will automatically notify your primary care practitioner, as well as any applicable post-acute care providers identified in our records, of your admission to the HMH emergency department, admission to inpatient or if discharged or transferred.
• Revoke your authorization to use or disclose health information except to the extent that action has already been taken if you pay for a service out-of-pocket in full, you can request that information not be shared for the purpose of payment or our operations with your health insurer.

You will be asked to sign an acknowledgment that you have received this Notice. We are required by law to make a good faith effort to provide you with the Notice and to obtain your acknowledgment. Your refusal to accept the Notice or to sign the acknowledgment will in no way affect your care or treatment in our facility.

Hackensack Meridian Health’s Responsibilities

Maintain the privacy and security of your health information:

• Provide you with this Notice as to our legal duties and privacy practices with respect to information we collect and maintain about you
• Abide by the terms of this Notice
• Notify you if we are unable to agree to a requested restriction
• Accommodate reasonable requests you may have to communicate health information by alternative means or at alternative location
• Notify you if a breach occurs that may have compromised the privacy or security of your information

We reserve the right to change our practices and to make the new provisions effective for all PHI we maintain. Should our information practices change, revisions will be available at www.HackensackMeridianHealth.org and you may request a revised copy from the Office of Privacy, the Office of Patient Experience or any patient registration areas.

The Hackensack Meridian Health, Chief Compliance Officer is responsible for maintaining the Notice of Privacy Practices and for archiving previous versions of the Notice. We will not use or disclose your health information without your authorization, except as described in this Notice and for treatment, payment, or health care operations.

Note: HIV-related Information, genetic information, alcohol and/or substance abuse records, mental health records or other specially protected health information may have additional confidentiality protections under applicable State and Federal law, where required we will obtain your specific authorization before using or disclosing these types of information.

Examples of Permitted Disclosures of PHI for Treatment, Payment and Health Care Operations

We may use your health information for Treatment, unless your specific consent is required.

For example: Information obtained by a nurse, physician, or other member of your health care team will be recorded in your record and used to determine the course of treatment. Members of your health care team will record the actions they took, their observations, and their assessments. In that way, your health care team will know how you are responding to treatment. We will use your health care information for Payment.

For example: A bill will be sent to you and/or a third-party payer (insurance company). The information on the bill may include information that identifies you, as well as your diagnosis, procedures, and supplies used.

We will use your health care information for regular Health Care Operations.

For example: We will use or disclose your health information for our regular health operations. Members of the medical staff, the risk or quality improvement department, or members of the quality improvement team who may use information in your health record to assess the care and outcomes in your case and others like it. In addition, we will disclose your health information for certain health care operations of other entities. However, we will only disclose your information under the following conditions: (a) the other entity must have, or have had in the past, a relationship with you; (b) the health information used or disclosed must relate to that other entity's relationship with you; and the disclosure must only be for one at the following purposes: (i) quality assessment and improvement activities; (ii) population-based activities relating to improving health or reducing health care costs; (iii) case management and care coordination; (iv) conducting training programs; (v) accreditation, licensing, or credentialing activities, or (vi) health care fraud and abuse detection or compliance.

The sharing of your PHI for treatment, payment, and health care operations may happen electronically. Electronic communications enable fast, secure access to your information for those participating in and coordinating your care to improve the overall quality of your health and prevent delays in treatment.

Other Uses and Disclosures of Protected Health Information

Telehealth is the exchange of medical information from one site to another via electronic communications. If telehealth service is offered to you it will allow you to have a medical appointment with a HMH provider via secure and interactive video equipment. You will be able to speak in real-time with the provider during your telehealth appointment. Telehealth sessions are secure, encrypted, and follow the same privacy (i.e., HIPAA) guidelines as traditional, in-person medical appointments. Your telehealth appointments will always be kept confidential. In addition, telehealth appointments are NEVER audio or video recorded without the patient’s consent.

Reproductive Health Care

With regard to reproductive health care services, which includes all medical, surgical, counseling, or referral services related to the human reproductive system including, but not limited to, services related to pregnancy, contraception, or termination of a pregnancy, we will not share that information in any civil action or proceeding preliminary thereto (including an investigation for a state or federal agency) or in any probate, legislative, or administrative proceeding, without you or your legal representative's written consent, which you are permitted to withhold. We may still provide information related to your reproductive health care services without your consent in civil actions, investigations, or other proceedings if required by State law or Court Rule. We will follow our general privacy practices regarding the disclosure of medical information related to reproductive health care services as required for treatment, payment or operations. For example, we may share your health information with other medical professionals who are treating you without your written consent.

Health Information Exchanges

Health Information Exchanges (HIE) are emerging health information technologies that provide individuals and providers access to health care to improve the quality and efficiency of that care. In this rapidly developing market, there are several types of PHRs and HIEs available to individuals and providers with varying functionalities. PHRs and HIEs allow patient information to be shared electronically through a secured network that is accessible to the providers treating you.

HMH participates in one or more electronic health information exchange organizations ("HIOs") designed to facilitate the availability of your health information electronically to health care providers who provide you with treatment, unless prohibited by State or Federal law.

For a list of HIEs that HMH participates in or to opt-out of providing your health information provided to a HIO, please contact the HMH Office of Privacy directly at 848-888-4419 or via email at privacy@hmhn.org

Care Everywhere - Provides doctors and nurses outside of HMH with access to your medical record at HMH. Information in your medical record at HMH can be used for treatment at non-HMH facilities if they use the same medical record system as HMH (Epic). You have the ability to opt out of providing access through Care Everywhere if you make your request in writing. To have your health information excluded from Care Everywhere you must contact Health Information Management at HMHOptOut@hmhn.org

MyChart is an online tool, available at no cost, that provides you with access to your electronic medical record throughout Hackensack Meridian Health and also allows you to access and pay bills. MyChart is a secure online account, which means your health information is safe and protected. MyChart access is permitted only to authorized users who have been verified through an activation process. MyChart users have a unique username and password that is known only to them. Refer to: https://www.hmhn.org/MyChart

Business Associates

We may disclose your health information to contractors, agents and other associates who need this information to assist us in carrying our business operations. Our contracts with them require that they protect the privacy of your health information in the same manner as we do.

Facility Directory

Unless your consent is specifically required or if you notify us that you object, HMH may release your name and location to the general visiting public while you are a patient in a HMH facility. In addition, your religious affiliation may be made available to the visiting clergy.

Notification

Unless your consent is specifically required, we may use or disclose information about your location and general condition to notify or assist in notifying a family member, personal representative, or another person responsible for your care.

Communication With Family

Unless your consent is specifically required, or if you do not object, your health care provider is permitted to share or discuss your health information with your family, friends, or others to the extent that they are involved in your care or payment for your care. Your provider may ask your permission or may use his or her professional judgment to determine the extent of that involvement.

Research

We can use or share your protected health information for health research under certain conditions. All HMH research is approved through a special review process to protect patient safety, welfare (well-being), and confidentiality (privacy). In most cases, we will ask for your written permission before using or sharing your PHI to do our research. However, there are times when we’re allowed to use your PHI for our research without your authorization (permission). This happens only if we get approval from a special review board. These research studies don’t affect your treatment or welfare, and we will continue to protect your privacy. We can do some research using de-identified health information, which is health information that does not identify a person. We can use or share de-identified health information without your authorization.

Funeral Directors or Coroners

We may disclose health information to funeral directors, or coroners consistent with applicable law to carry out their duties.

Organ and Tissue Donation

If you are an organ donor. We may release PHI to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ or tissue donation and transplantation.

Telephone Contact/Appointment Reminders

Unless your consent is specifically required, we may contact you to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you. We may call you after you have been a patient to ask about your clinical condition or to assess the quality of care that you received.

Fundraising

The affiliated Foundations of HMH Hospitals may contact you as part of a fundraising effort. The information used for this purpose will not disclose any health condition, but may include your name, address, phone number, email address, and allows for the use and disclosure of insurance status, department of treatment information, treating physician information, and outcome information for fundraising purposes. When contacted, you may ask that we stop any future fundraising requests if you so desire or you can opt out of Fundraising communications please email: foundationoptout@hmhn..org

Images

The hospitals of HMH may record digital or film images of you, in whole or in part, for identification, diagnosis or treatment purposes and for internal purposes such as performance improvement or education. Such images may be used for documenting or planning care, teaching, or research. HMH will obtain your authorization for any other use of your identifiable image that is unrelated to treatment, payment or health care operations.

Food and Drug Administration ("FDA")

We may disclose to the FDA health information relative to adverse events with respect to food, supplements, product and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.

Workers Compensation

We may disclose health information to the extent authorized and to the extent necessary to comply with laws relating to workers compensation or other similar programs established by law.

Occupational Health

We may disclose your PHI to your employer in accordance with applicable law, if we are retained to conduct an evaluation relating to medical surveillance of your workplace or to evaluate whether you have a work-related illness or injury. You will be notified of these disclosures by your employer or HMH as required by applicable law.

Public Health & Safety

As required by law, we may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.

Correctional Institution

If you are an inmate of a correctional institution or under the custody of a law enforcement official, HMH may release PHI about you to the correctional institution or law enforcement official.

Law Enforcement

We may release PHI if asked to do so by a law enforcement official:

• In response to a court order, subpoena, warrant, summons or similar process;
• To identify or locate a suspect, fugitive, material witness, or missing person;
• About the victim of a crime under certain limited circumstances;
• About a death we believe may be the result of criminal conduct;
• About criminal conduct on our premises; and
• To report a crime, the location of the crime or the victims, or the identity, description or location of the person who committed the crime.

Federal law makes provision for your PHI to be released to an appropriate health oversight agency, public health authority or attorney provided that a workforce member or business associate believes in good faith that we have engaged in unlawful conduct or have otherwise violated professional or clinical standards and are potentially endangering one or more patients, workers or the public.

Substance Use Disorder (SUD) Medical Records

HMH may create, receive, or maintain health information that is subject to special protection under federal and state law regarding the confidentiality of SUD treatment records. Specifically, 42 CFR Part 2 provides enhanced privacy protections for this information.

Use and Disclosure of Your SUD Records:

We are required to obtain your written consent before we can disclose this information to others for most purposes.

General Consent: You may be asked to sign a general consent form allowing us to use and disclose your SUD information for the purposes of treatment, payment, and healthcare operations, as permitted by HIPAA. If you provide this general consent, we may share your SUD information for these purposes as described in this Notice.

Specific Consent: For disclosures not covered by a general consent, we will need your specific written authorization.

Prohibition on Redisclosure:

Any person or entity that receives your SUD information from us is prohibited from re-disclosing it without your specific written consent.

Use of SUD Records in Legal Proceedings:

Your SUD records cannot be used or disclosed in any civil, criminal, administrative, or legislative proceeding against you without your specific written consent or a court order that meets the requirements of 42 CFR Part 2.

Your Rights Regarding SUD Records:

• Receive a copy of this Notice;
• Request a list of disclosures of your SUD records;
• Revoke your consent for future disclosures at any time, except to the extent that we have already acted in reliance on your consent.

Changes to This Notice

HMH may change this Notice at any time. We will post a copy of the current Notice at each of our facilities and on HackensackMeridianHealth.org. The effective date will be indicated on the Notice.

For More Information or to Report a Problem

If you believe that your privacy rights have been violated, you should immediately contact the HMH Office of Patient Experience with the entity from which you received services or the HMH Privacy Office directly at 848-888-4419 or

Hackensack Meridian Health
Office of Privacy
343 Thornall Street
Edison, NJ 08837

You may also file a complaint with the Secretary of the Health and Human Services 877-696-6775 or visiting hhs.gov/ocr/privacy/hipaa/complaints/

There will be no retaliation for filing a complaint.

Effective February 2026

Este Aviso conjunto de prácticas de privacidad ("Aviso") explica cómo Hackensack Meridian Health. Inc. y sus entidades afiliadas (colectivamente "HMH") utiliza la información sobre usted y cuándo HMH puede compartir dicha información con terceros. También le informa sobre sus derechos como valioso cliente.

Este Aviso se le proporciona en nombre de Hackensack Meridian Health, Inc. (en adelante "HMH") y sus entidades afiliadas. Todos los hospitales, médicos empleados, consultorios, entidades, fundaciones, instalaciones, programas de atención domiciliaria, otros servicios e instalaciones afiliadas de HMH siguen los términos de este Aviso. Las ubicaciones de las entidades afiliadas a HMH aparecen en nuestro sitio web, HackensackMeridianHealth.org.

Por favor revise este Aviso cuidadosamente.

Los hospitales, médicos, entidades, fundaciones, instalaciones y servicios de HMH pueden compartir su información médica entre sí por razones de tratamiento, pago y operaciones de atención médica, según se describe a continuación.

Tenga en cuenta que los miembros independientes y los profesionales de la salud independientes afiliados al personal médico no son empleados ni agentes de HMH, pero están unidos bajo este Aviso para la conveniencia de explicarle a usted sus derechos relacionados con la privacidad de su información médica protegida.

Acuerdo Organizado de Atención Médica (“OHCA")

Un Acuerdo Organizado de Atención Médica ("OHCA", por sus siglas en inglés) es un acuerdo o relación que permite que dos o más entidades cubiertas por la HIPAA utilicen y divulguen la PHI. Una entidad cubierta por la HIPAA es cualquier organización o corporación que maneje directamente Información Médica Personal (PHI) o Registros Médicos Personales (PHR). Los ejemplos más comunes de entidades cubiertas son los hospitales, los consultorios médicos y los proveedores de seguros médicos. Las entidades que participan en el OHCA de HMH son entidades cubiertas en virtud de la HIPAA y compartirán la PHI entre sí, según sea necesario para llevar a cabo el tratamiento, el pago u las operaciones de atención médica relacionadas con el OHCA.

Las entidades que participan en el OHCA de HMH aceptan acatar los términos de este Aviso con respecto a la PHI creada o recibida por la entidad como parte de su participación en el OHCA. Las entidades que componen el OHCA de HMH se encuentran en numerosos lugares del área metropolitana de New Jersey. Este Aviso se aplica a todos estos lugares.

Entendiendo su Historia Clínica/Información Sanitaria

Cada vez que visita o interactúa con un hospital, médico u otro proveedor de atención sanitaria, se elabora un registro de su visita. Normalmente, este registro contiene sus síntomas, los resultados de los exámenes y pruebas, los diagnósticos, el tratamiento y un plan para futuros cuidados o tratamientos. Esta información, a menudo denominada su historia médica o de salud, sirve como:

• Base para planificar su atención y tratamiento.
• Medio de comunicación entre los numerosos profesionales sanitarios que contribuyen a su atención.
• Documento legal que describa la atención que recibió.
• Medios por los que usted o un tercero pagador pueden verificar que los servicios facturados se prestaron realmente.
• Una herramienta en la educación de los profesionales sanitarios.
• Una fuente de datos para la investigación médica.
• Una fuente de información para los funcionarios de salud pública encargados de mejorar la salud de la nación.
• Una fuente de datos para la planificación y comercialización de instalaciones.
• Una herramienta con la que podemos evaluar y trabajar continuamente para mejorar la atención que prestamos y los resultados que conseguimos.

Entender lo que hay en su historial y cómo se utiliza su información de salud le ayuda a:

• Garantizar su exactitud.
• Comprender mejor quién, qué, cuándo, dónde y por qué otros pueden acceder a su información de salud.
• Tomar decisiones más informadas a la hora de autorizar la divulgación a terceros.

Sus Derechos en Materia de Información de Salud

Aunque su historial médico es propiedad física del profesional de salud o del centro que lo recopiló, la información le pertenece a usted. Usted tiene derecho a:

• Solicitar una restricción sobre ciertos usos y divulgaciones de su información; sin embargo, HMH no está obligado a acceder a dicha solicitud si los hechos no lo justifican.
• Obtener una copia en papel del Aviso de Prácticas de Privacidad si lo solicita.
• Inspeccionar y obtener una copia en papel o electrónica de su historial médico generalmente dentro de los 30 días siguientes a su solicitud. Podemos cobrar una tarifa razonable basada en los costes.
• Solicitar una enmienda (corrección) de su historial médico si cree que la información es incorrecta o está incompleta.
• Obtener una lista (un recuento de las divulgaciones) de las veces que hemos compartido su información sanitaria durante los seis años anteriores a la fecha de su solicitud, con quién la hemos compartido y por qué. Excepciones: tratamiento, pago y operaciones de atención médica.
• Solicitar comunicaciones de su información sanitaria por medios alternativos o en lugares alternativos. Por ejemplo, puede solicitar que le enviemos la correspondencia a un apartado de correos en lugar de a su domicilio particular.
• A menos que usted opte por no hacerlo, el HMH notificará automáticamente a su médico de cabecera, así como a cualquier proveedor de atención posaguda aplicable identificado en nuestros registros, de su admisión en el departamento de emergencias del HMH, su admisión como paciente hospitalizado o si es dado de alta o transferido.
• Revocar su autorización para utilizar o divulgar información médica, excepto en la medida en que ya se haya tomado una medida si usted paga un servicio de su bolsillo en su totalidad, puede solicitar que la información no sea compartida con el propósito de pago o de nuestras operaciones con su aseguradora de salud.

Se le pedirá que firme un acuse de recibo de este Aviso. La ley nos obliga a hacer un esfuerzo de buena fe para proporcionarle el Aviso y obtener su acuse de recibo. Su negativa a aceptar el Aviso o a firmar el acuse de recibo no afectará en modo alguno a su atención o tratamiento en nuestro centro.

Responsabilidades de Hackensack Meridian Health

Mantener la privacidad y seguridad de su información médica:

• Proporcionarle este Aviso en cuanto a nuestras obligaciones legales y prácticas de privacidad con respecto a la información que recopilamos y mantenemos sobre usted.
• Acatar los términos de este Aviso.
• Notificarle si no podemos aceptar una restricción solicitada.
• Acceder a las solicitudes razonables que pueda tener para comunicar información sanitaria por medios alternativos o en un lugar alternativo.
• Notificarle si se produce una infracción que pueda haber comprometido la privacidad o seguridad de su información.

Nos reservamos el derecho a modificar nuestras prácticas y a hacer efectivas las nuevas disposiciones para toda la PHI que conservamos. En caso de que cambien nuestras prácticas de información, las revisiones estarán disponibles en www.HackensackMeridianHealth.org y usted podrá solicitar una copia revisada en la Oficina de Privacidad, en la Oficina de Experiencia del Paciente o en cualquiera de las áreas de registro de pacientes.

El Director de Cumplimiento Normativo de Hackensack Meridian Health es responsable de mantener el Aviso de Prácticas de Privacidad y de archivar las versiones anteriores del mismo. No utilizaremos ni divulgaremos su información médica sin su autorización, excepto en los casos descritos en este Aviso y para fines de tratamiento, pago u operaciones de atención médica.

Nota: La información relacionada con el VIH, la información genética, los registros de abuso de alcohol y/o sustancias, los registros de salud mental u otra información médica especialmente protegida pueden tener protecciones de confidencialidad adicionales en virtud de la legislación estatal y federal aplicable; cuando sea necesario, obtendremos su autorización específica antes de utilizar o divulgar este tipo de información.

Ejemplos de Divulgaciones Permitidas de PHI para Tratamiento, Pago y Operaciones Sanitarias

Podemos utilizar su información sanitaria para el Tratamiento, a menos que se requiera su consentimiento específico.

Por ejemplo: La información obtenida por una enfermera, un médico u otro miembro de su equipo médico se registrará en su historial y se utilizará para determinar el curso del tratamiento. Los miembros de su equipo médico registrarán las medidas que tomaron, sus observaciones y sus valoraciones. De ese modo, su equipo médico sabrá cómo está respondiendo al tratamiento. Utilizaremos su información de salud para pagos.

Por ejemplo: Se le enviará una factura a usted y/o a un tercero pagador (compañía de seguros). La información de la factura puede incluir información que le identifique, así como su diagnóstico, procedimientos y suministros utilizados.

Utilizaremos su información sanitaria para las Operaciones de Atención Médica habituales.

Por ejemplo: Utilizaremos o divulgaremos su información de salud para nuestras operaciones de atención médica habituales. Miembros del personal médico, del departamento de riesgos o de mejora de la calidad, o miembros del equipo de mejora de la calidad que pueden utilizar la información de su historial médico para evaluar la atención y los resultados en su caso y en otros similares. Además, divulgaremos su información sanitaria para determinadas operaciones de atención sanitaria de otras entidades. Sin embargo, sólo divulgaremos su información bajo las siguientes condiciones: (a) la otra entidad debe tener, o haber tenido en el pasado, una relación con usted; (b) la información sanitaria utilizada o divulgada debe estar relacionada con la relación de esa otra entidad con usted; y la divulgación debe ser sólo para uno de los siguientes fines: (i) actividades de evaluación y mejora de la calidad; (ii) actividades basadas en la población relacionadas con la mejora de la salud o la reducción de los costes de la atención sanitaria; (iii) gestión de casos y coordinación de la atención; (iv) realización de programas de formación; (v) actividades de acreditación, concesión de licencias o credenciales, o (vi) detección de fraudes y abusos en la atención médica o cumplimiento de las normas.

El intercambio de su PHI para tratamientos, pagos y operaciones de atención médica puede producirse electrónicamente. Las comunicaciones electrónicas permiten un acceso rápido y seguro a su información a quienes participan y coordinan su atención para mejorar la calidad general de su salud y evitar retrasos en el tratamiento.

Otros Usos y Divulgaciones de la Información Médica Protegida

La telesalud es el intercambio de información médica de un sitio a otro a través de comunicaciones electrónicas. Si se le ofrece el servicio de telesalud, éste le permitirá tener una cita médica con un proveedor de HMH a través de un equipo de vídeo seguro e interactivo. Podrá hablar en tiempo real con el proveedor durante su cita de telesalud. Las sesiones de telesalud son seguras, están encriptadas y siguen las mismas pautas de privacidad (es decir, HIPAA) que las citas médicas tradicionales en persona. Sus citas de telesalud siempre serán confidenciales. Además, las citas de telesalud NUNCA se graban en audio o vídeo sin el consentimiento del paciente.

Atención de Salud Reproductiva

Con respecto a los servicios de atención a la salud reproductiva, que incluyen todos los servicios médicos, quirúrgicos, de asesoramiento o de derivación relacionados con el sistema reproductivo humano, incluidos, entre otros, los servicios relacionados con el embarazo, los anticonceptivos o la interrupción de un embarazo, no compartiremos esa información en ninguna acción civil o procedimiento preliminar a la misma (incluida una investigación para una agencia estatal o federal) ni en ningún procedimiento testamentario, legislativo o administrativo, sin su consentimiento por escrito o el de su representante legal, el cual se le permite retener. Aun así, podemos proporcionar información relacionada con sus servicios de salud reproductiva sin su consentimiento en acciones civiles, investigaciones u otros procedimientos si así lo exige la ley estatal o una norma judicial. Seguiremos nuestras prácticas generales de privacidad con respecto a la divulgación de información médica relacionada con los servicios de salud reproductiva según sea necesario para el tratamiento, pago u operaciones. Por ejemplo, podemos compartir su información médica con otros profesionales médicos que le estén tratando sin su consentimiento por escrito.

Intercambios de Información de Salud

Los Intercambios de Información de Salud (HIE, por sus siglas en inglés) son tecnologías emergentes de información sanitaria que proporcionan a particulares y proveedores acceso a la atención sanitaria para mejorar la calidad y la eficiencia de dicha atención. En este mercado en rápido desarrollo, existen varios tipos de PHR y HIE a disposición de particulares y proveedores con distintas funcionalidades. Los PHR y los HIE permiten compartir electrónicamente la información del paciente a través de una red segura a la que pueden acceder los proveedores que lo tratan.

HMH participa en una o más organizaciones de intercambio electrónico de información de salud ("HIO", por sus siglas en inglés) diseñadas para facilitar la disponibilidad de su información de salud electrónicamente a los proveedores de atención médica que le proporcionan tratamiento, a menos que lo prohíban las leyes estatales o federales.

Para obtener una lista de los HIE en los que participa HMH o para optar por no proporcionar su información médica proporcionada a una HIO, póngase en contacto directamente con la Oficina de Privacidad de HMH en el 848-888-4419 o por correo electrónico en privacy@hmhn.org

Care Everywhere - Proporciona a médicos y enfermeras fuera de HMH acceso a su historia clínica en HMH. La información de su historia clínica en HMH puede utilizarse para tratamientos en centros que no sean HMH si utilizan el mismo sistema de historia clínica que HMH (Epic). Usted tiene la posibilidad de optar por no proporcionar acceso a través de Care Everywhere si lo solicita por escrito. Para que se excluya su información médica de Care Everywhere debe ponerse en contacto con Gestión de la Información Médica en HMHOptOut@hmhn.org

MyChart es una herramienta en línea, disponible sin coste alguno, que le proporciona acceso a su historial médico electrónico en todo Hackensack Meridian Health y le permite acceder a sus facturas y pagar. MyChart es una cuenta en línea segura, lo que significa que su información médica está segura y protegida. El acceso a MyChart sólo se permite a los usuarios autorizados que han sido verificados mediante un proceso de activación. Los usuarios de MyChart tienen un nombre de usuario y una contraseña únicos sólo ellos conocen. Consulte: https://www.hmhn.org/MyChart

Socios Comerciales

Podemos revelar su información de salud a contratistas, agentes y otros asociados que necesiten esta información para ayudarnos a llevar a cabo nuestras operaciones comerciales. Nuestros contratos con ellos exigen que protejan la privacidad de su información de salud del mismo modo que lo hacemos nosotros.

Directorio de Instalaciones

A menos que su consentimiento se requiera específicamente o si usted nos notifica que se opone, HMH podrá divulgar su nombre y ubicación al público visitante en general mientras usted sea paciente de un centro de HMH. Además, su afiliación religiosa puede ponerse a disposición del clero visitante.

Notificación

A menos que se requiera específicamente su consentimiento, podremos utilizar o divulgar información sobre su ubicación y estado general para notificar o ayudar a notificar a un familiar, representante personal u otra persona responsable de su atención.

Comunicación con la Familia

A menos que se requiera específicamente su consentimiento, o si usted no se opone, su proveedor de atención sanitaria está autorizado a compartir o discutir su información sanitaria con su familia, amigos u otras personas en la medida en que estén implicados en su atención o en el pago de la misma. Su proveedor puede pedirle permiso o usar su criterio profesional para determinar el alcance de esa implicación.

Investigación

Podemos utilizar o compartir información médica protegida para la investigación médica en determinadas condiciones. Todas las investigaciones del HMH se aprueban mediante un proceso de revisión especial para proteger la seguridad, el bienestar (bienestar) y la confidencialidad (privacidad) del paciente. En la mayoría de los casos, le pediremos su permiso por escrito antes de utilizar o compartir su PHI para realizar nuestras investigaciones. Sin embargo, hay ocasiones en las que se nos permite utilizar su PHI para nuestra investigación sin su autorización (permiso). Esto sólo ocurre si obtenemos la aprobación de una junta de revisión especial. Estos estudios de investigación no afectan a su tratamiento ni a su bienestar, y seguiremos protegiendo su intimidad. Podemos realizar algunas investigaciones utilizando información médica desidentificada, que es información médica que no identifica a una persona. Podemos utilizar o compartir información médica desidentificada sin su autorización.

Directores de Funerarias o Médicos Forenses

Podemos revelar información sanitaria a directores de funerarias o médicos forenses de acuerdo con la legislación aplicable para que lleven a cabo sus funciones.

Donación de Órganos y Tejidos

Si es usted donante de órganos. Podemos divulgar la información sanitaria a organizaciones que se ocupan de la obtención de órganos o del trasplante de órganos, ojos o tejidos, o a un banco de donación de órganos, según sea necesario para facilitar la donación y el trasplante de órganos o tejidos.

Contacto Telefónico/Recordatorio de Citas

A menos que se requiera específicamente su consentimiento, podremos ponernos en contacto con usted para recordarle citas o informarle sobre alternativas de tratamiento u otras prestaciones relacionadas con la salud y servicios que puedan ser de su interés. Podemos llamarle después de haber sido paciente para preguntarle sobre su estado clínico o para evaluar la calidad de la atención que ha recibido.

Recaudación de Fondos

Las Fundaciones afiliadas a Los Hospitales HMH pueden ponerse en contacto con usted como parte de un esfuerzo de recaudación de fondos. La información utilizada para este fin no revelará ninguna condición de salud, pero puede incluir su nombre, dirección, número de teléfono, dirección de correo electrónico, y permite el uso y la divulgación del estado del seguro, la información del departamento de tratamiento, la información del médico tratante y la información de resultados para fines de recaudación de fondos. Cuando nos pongamos en contacto con usted, puede pedirnos que detengamos cualquier solicitud futura de recaudación de fondos si así lo desea o puede optar por no recibir comunicaciones de recaudación de fondos enviando un correo electrónico a: foundationoptout@hmhn.org

Imágenes

Los hospitales de HMH pueden registrar imágenes digitales o en película de usted, en su totalidad o en parte, para fines de identificación, diagnóstico o tratamiento y para fines internos como la mejora del rendimiento o la educación. Dichas imágenes podrán utilizarse para documentar o planificar la atención, la enseñanza o la investigación. HMH obtendrá su autorización para cualquier otro uso de su imagen identificable que no esté relacionado con el tratamiento, el pago o las operaciones de atención médica.

Administración de Alimentos y Medicamentos ("FDA")

Podemos revelar a la FDA información sanitaria relativa a acontecimientos adversos con respecto a alimentos, suplementos, productos y defectos de productos, o información de vigilancia posterior a la comercialización para permitir la retirada, reparación o sustitución de productos.

Indemnización Laboral

Podemos divulgar información sanitaria en la medida autorizada y en la medida necesaria para cumplir las leyes relativas a la compensación de los trabajadores u otros programas similares establecidos por ley.

Salud Laboral

Podemos divulgar su PHI a su empleador de acuerdo con la ley aplicable, si se nos contrata para realizar una evaluación relacionada con la vigilancia médica de su lugar de trabajo o para evaluar si padece una enfermedad o lesión relacionada con el trabajo. Su empleador o HMH le notificarán estas divulgaciones según lo exija la ley aplicable.

Salud y Seguridad Públicas

Según lo exija la ley, podremos divulgar su información médica a las autoridades legales o de salud pública encargadas de prevenir o controlar enfermedades, lesiones o discapacidades.

Institución Correccional

Si usted está preso en una institución correccional o bajo la custodia de un funcionario encargado de hacer cumplir la ley, HMH podrá divulgar su PHI a la institución correccional o al funcionario encargado de hacer cumplir la ley.

Cumplimiento de la Ley

Podremos divulgar su PHI si así nos lo solicita un funcionario encargado del cumplimiento de la ley:

• En respuesta a una orden judicial, citación, orden de arresto, emplazamiento o proceso similar;
• Para identificar o localizar a un sospechoso, fugitivo, testigo material, o persona desaparecida;
• Sobre la víctima de un delito en determinadas circunstancias limitadas;
• Sobre una muerte que creamos que pueda ser el resultado de una conducta delictiva;
• Sobre una conducta delictiva en nuestras instalaciones; y
• Para denunciar un delito, la localización del delito o de las víctimas, o la identidad, descripción o localización de la persona que cometió el delito.

La ley federal prevé la divulgación de su PHI a una agencia de supervisión sanitaria apropiada, a una autoridad de salud pública o a un abogado siempre que un miembro del personal o un socio comercial crea de buena fe que hemos incurrido en una conducta ilegal o que hemos violado de otro modo las normas profesionales o clínicas y que estamos poniendo potencialmente en peligro a uno o más pacientes, trabajadores o al público.

Registros Médicos de Trastornos por Uso de Sustancias (SUD)

El HMH puede crear, recibir o mantener información médica que esté sujeta a una protección especial en virtud de las leyes federales y estatales relativas a la confidencialidad de los registros de tratamiento del SUD. Específicamente, 42 CFR Parte 2 proporciona protecciones de privacidad mejoradas para esta información.

Uso y divulgación de sus registros de SUD:

Estamos obligados a obtener su consentimiento por escrito antes de poder revelar esta información a terceros para la mayoría de los fines.

Consentimiento general: Es posible que le pidamos que firme un consentimiento general que nos permita utilizar y divulgar su información sobre el SUD con fines de tratamiento, pago y operaciones de atención sanitaria, según lo permitido por la HIPAA. Si proporciona este consentimiento general, podremos compartir su información SUD para estos fines, tal y como se describe en este Aviso.

Consentimiento específico: Para las divulgaciones no cubiertas por un consentimiento general, necesitaremos su autorización específica por escrito.

Prohibición de divulgación:

Cualquier persona o entidad que reciba de nosotros su información SUD tiene prohibido volver a divulgarla sin su consentimiento específico por escrito.

Uso de los registros SUD en procedimientos legales:

Sus registros SUD no pueden ser utilizados o divulgados en ningún procedimiento civil, penal, administrativo o legislativo en su contra sin su consentimiento específico por escrito o una orden judicial que cumpla con los requisitos de 42 CFR Parte 2.

Sus derechos con respecto a sus expedientes SUD:

• Recibir una copia de este Aviso;
• Solicitar una lista de las divulgaciones de sus expedientes SUD;
• Revocar su consentimiento para futuras divulgaciones en cualquier momento, excepto en la medida en que ya hayamos actuado basándonos en su consentimiento.

Cambios a Este Aviso

El HMH puede cambiar este Aviso en cualquier momento. Publicaremos una copia del Aviso vigente en cada una de nuestras instalaciones y en HackensackMeridianHealth.org. La fecha de vigencia se indicará en el Aviso.

Para Obtener Más Información o Informar de un Problema

Si cree que se han violado sus derechos de privacidad, debe ponerse en contacto inmediatamente con la Oficina de Experiencia del Paciente de HMH con la entidad de la que recibió los servicios o con la Oficina de Privacidad de HMH directamente llamando al 848-888-4419 o a

Hackensack Meridian Health
Oficina de Privacidad
343 Thornall Street
Edison, NJ 08837

También puede presentar una queja ante la Secretaría de Salud y Servicios Humanos 877-696-6775 o visitando hhs.gov/ocr/privacy/hipaa/complaints/

No habrá represalias por presentar una queja.

En vigor a partir de febrero de 2026